Nintendo Change 2: Experiences of Display Harm Resulting from Stapled Receipts at GameStop

The worldwide launch of the extremely anticipated Nintendo Change 2 on Thursday (fifth) was met with widespread pleasure. Nonetheless, for some prospects, the event was marred by reviews of display screen harm attributable to mishandling through the retail course of, significantly at GameStop places.

Based on a report by IGN and firsthand accounts shared on social media, the problem arose when GameStop workers stapled receipts straight onto the console’s packaging. A consumer recognized as Oadhan on platform X (previously Twitter) said that the staple pierced the field and broken the display screen of his new Nintendo Change 2. Though GameStop agreed to switch the unit, the console is at the moment out of inventory, and the consumer should wait three months for a alternative.

@gamestop stapled the receipt for me and my mates Change 2s to the field.

FML.#nintendo #switch2 #gamestop pic.twitter.com/AXtrgr7y0P

— Oadhan Lynch (@Oadhan) June 5, 2025

Oadhan’s pictures present that the harm was not solely seen on the packaging however had additionally penetrated the display screen itself. Luckily, the console remained operational, suggesting that the harm is perhaps restricted to the outer layer of the show.

Different customers reported comparable points. A Reddit consumer named Konflick and one other X consumer, Rudeboy__NYC, each claimed that their consoles suffered the identical kind of display screen harm because of stapled receipts. These circumstances recommend a broader sample of improper dealing with at numerous GameStop places.

@gamestop Helo ! My swap 2 has staple holes within the display screen. They stapled the receipt to the field at 1756 Forest Ave, Staten Island, NY 10303 and it broken the display screen. @NintendoAmerica pic.twitter.com/aqxPtRgNEs

— Rudeboy (@Rudeboy__NYC) June 5, 2025

Whereas GameStop workers are being blamed for the mishap, criticism has additionally been directed at Nintendo for the design of the Change 2’s packaging. Consumer AncientArgonaut identified that the console is positioned with its display screen dealing with upward on the high of the field, protected solely by a skinny layer of cardboard. This design alternative makes the machine extra susceptible to exterior stress or unintentional harm throughout transport and dealing with.

I knew this might occur – it was a bizarre resolution by Nintendo to have the display screen sit face-side-up on the very high of the field with solely the skinny cardboard to guard it.

You are going to hear about a couple of broken screens within the coming days. They’re in danger simply being stacked in… pic.twitter.com/0l9Bo7GfWR

— Jason (@AncientArgonaut) June 5, 2025

AncientArgonaut warned that extra circumstances could emerge within the coming days, particularly as containers are sometimes stacked for transport or storage. The incident has sparked a dialog about retail coaching, product packaging, and duty between producers and sellers.

Because the Change 2 rollout continues, each Nintendo and retailers like GameStop could face growing stress to tackle packaging vulnerabilities and implement stricter dealing with protocols to stop comparable points sooner or later.

Filed in Gaming. Learn extra about Nintendo Switch.